Free customer care for your business

Put our chat widget on your website and it answers customers for you - instantly, 24/7, in 40+ languages. Free forever on your site. Add WhatsApp and phone support whenever you are ready.

Get Started
500 free replies a month
No technical skills needed
No card required

30-day money-back guarantee. Try it risk-free.

Sound familiar?

Customers wait hours for a reply - and leave

Your team misses messages on nights and weekends

Support staff are overwhelmed and burning out

Every missed message is a lost sale. FiQ makes sure that never happens.

How FiQ solves it

Every way a customer reaches you - your website, WhatsApp, the phone - answered in one place, so your team can focus on growing the business.

Your website answers back

The chat widget replies to visitors while they are still on the page - the moment they would otherwise leave.

WhatsApp on autopilot

Replies instantly to customer messages - orders, questions, complaints - in their language.

Answers the phone for you

Takes inbound calls and makes follow-ups, day or night - no extra staff needed.

Fills your calendar

Offers the slots you actually have free, books the appointment, and sends the reminder before it.

And anything it should not decide alone goes straight to your team, with the whole conversation attached. Nothing falls through the cracks.

78%

Issues resolved without staff

<10s

Average response time

40+

Languages supported

24/7

Always available

One message, two Saturdays

The same customer, with and without FiQ

Hi, is the 20kg bag still available?

9:47pm, Saturday

Without FiQ

  1. 9:47pm

    Message delivered

  2. Sunday

    Closed. Nobody sees it.

  3. Mon 9:12am

    Seen — 35 hours later

Customer bought elsewhere.

With FiQ

  1. 9:47pm

    Message delivered

  2. 9:47pm

    Replied in 8 seconds — 14 left in stock

  3. 9:52pm

    Order placed, one reserved

Handled automatically. Nobody was working.

Monthly cost

K3,000–5,000

from K499

Covers

8hrs, 5 days

24/7, 365 days

Languages

1–2

40+

Live in

weeks of hiring

1–2 days

Most businesses save K2,500–4,500 every month. FiQ pays for itself in the first week.

Up and running in 3 steps

01

Sign up free

Email and business name. You are in the dashboard in a minute, no card needed.

02

Point it at your website

FiQ reads your pages and builds the knowledge it answers from. Add anything it missed.

03

Paste one script tag

The chat widget goes live on your site. Add WhatsApp and voice whenever you are ready.

Secure & Private

Your data is encrypted and never shared. Fully compliant.

99.9% Uptime

Enterprise-grade reliability. Your support never goes offline.

40+ Languages

Responds in your customer's language - automatically.

Stop losing customers to slow responses

Put the chat widget on your website free, in minutes. Add WhatsApp and voice when you are ready.

Get Started

30-day money-back guarantee - if it doesn't work, every kwacha back.